Support Services

At Krypton we provide support services that comprise the following:


1. Computer and laptop support: Whether you run a business of your own, or are a full time professional, your productivity is dependent upon the performance of your desktop or laptop. Your functioning can receive a major setback if your computer refuses to function at a point in time. There could be a variety of reasons for it however. There could either be problems in the hardware or issues with the software installed in it. Virus infections are also a major reason why desktops and laptops are unable to perform efficiently. At Krypton we ensure that our efficient technical engineers see to it that any kind of trouble with your device is fixed promptly and in an efficient manner.


2. Software support: We provide independent technical services for third party brands. Software support is one of our specializations and we support all kinds of Microsoft and Non-Microsoft applications. Whether you are facing problems with Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft Power Point, Microsoft Works, and so on, our team has the necessary technical knowledge to diagnose and resolve them. We also take up issues faced by Non-Microsoft applications in addition to operating systems, and antivirus programs.


3. Network connectivity support: Our technicians can install critical updates and Microsoft service packs required by certain applications for Windows XP, Vista, NT, and other operating system. Using our suite of proprietary and Open Source Virus detection software we can detect PC viruses remove them to ensure that your security is not compromised. We can even install device drivers for new devices such as printers, scanners, cameras, mp3 players and save you a lot of hassle and headaches.


4. Malware and virus removal support: We provide you professional assistance to remove all kinds of virus, spyware, malware, and Trojans, that might be ailing your PC. We are backed by a pool of technicians who are experts in this field and have a lot of experience behind them to ensure that the work is done in a proper manner. With the help of our remote tech help, we will be able to connect to your computer remotely and resolve any kind of virus infection that has taken place in your PC.


5. Printers and scanners support: We provide effective printer and scanner support for devices of all brands and make. Our experienced technicians can install, set up, configure, as well as troubleshoot printers and scanners so that they get back right in shape to provide you smooth as well as trouble free performance.